Assessment can be a scary idea. It conjures up images of critical judgement, strict panels of reviews, and harsh criticism. However, in this session, we will cover a few simple methods, and some more complex ones) to help illustrate the value of your library. This session will include some standardized, time tested measures, as well as smaller, on the fly types of guerrilla assessment and how they can benefit the library. Use data to tell your story to faculty and administrators, and gain the information you need to make the case for more funding or resources.
Assessment is your friend! Simple methods to improve service.
Leadership & Management